I hold a Master’s degree in Teaching and Learning in Higher Education from Malmö University, where my research explored how Empathic AI can enhance inclusion and connection in digital learning environments.
My academic foundation, combined with over two decades of professional experience, has equipped me with a rare blend of analytical depth, creative intuition, and strategic leadership.
With a background spanning telecom, health tech, and public innovation, I bring expertise in UX and Service Design, AI-driven innovation, and digital transformation strategy. I specialize in shaping complex ecosystems into intuitive, human-centered experiences that bridge technology and empathy.
My professional toolkit includes advanced proficiency in prototyping and design systems (Figma, Framer, Principle), journey orchestration, AI workflow design, and inclusive design principles. As a design leader, I have mentored teams, facilitated global workshops, and championed design-driven empathy as a catalyst for transformation.
Passionate about the intersection of design, AI, and inclusion, I approach every project with the goal of creating meaningful, transparent, and accessible experiences — transforming technological innovation into human progress.
